Security
Security at BoltEHR
Protecting healthcare data is a foundational responsibility at BoltEHR.
Our platform is designed to help healthcare organizations preserve, access, and govern historical clinical information while maintaining a strong security posture. We utilize modern cloud infrastructure, industry standards, and operational controls to support the security, availability, and integrity of healthcare data.
Security is incorporated throughout the design, development, deployment, and operation of the BoltEHR platform.
Secure Cloud Infrastructure
BoltEHR is built on Microsoft Azure and leverages cloud-native services designed to support enterprise-scale security and operational reliability.
Our infrastructure is designed with a focus on:
Secure cloud hosting
Controlled access to systems and data
Environment separation
Data protection and encryption
Monitoring and operational visibility
Business continuity and resilience
We continuously evaluate our infrastructure and operational practices to align with evolving security requirements and healthcare industry expectations.
Data Protection
Healthcare organizations depend on the confidentiality, integrity, and availability of clinical information.
BoltEHR incorporates safeguards designed to help protect customer data, including:
Encryption of data in transit
Encryption of data at rest
Access controls and authentication mechanisms
Audit logging and activity tracking
Role-based access controls
Secure backup and recovery processes
These controls are designed to support the secure management of archived healthcare information and long-term data retention requirements.
Identity and Access Management
Access to systems and information is governed through authentication and authorization controls designed to limit access to authorized users.
Security measures include:
Role-based access controls
Multi-factor authentication
Principle of least privilege
User access reviews
Controlled administrative access
Access rights are reviewed and managed in accordance with operational and security requirements.
Security Monitoring and Operations
BoltEHR utilizes monitoring and operational oversight processes to help maintain the health and security of the platform.
Operational activities include:
Infrastructure monitoring
Application monitoring
Security event review
Access monitoring
Incident response procedures
Change management practices
Monitoring and operational processes help support platform availability, security, and ongoing service reliability.
Compliance and Governance
BoltEHR maintains a security and compliance program designed to support healthcare organizations and regulated environments.
Our program includes:
SOC 2 Type II Compliance
Security policies and procedures
Risk management activities
Vendor and operational oversight
Security awareness practices
Continuous improvement initiatives
We work with healthcare organizations to support their security, compliance, and operational requirements.
Healthcare Interoperability
BoltEHR is focused on healthcare data archival and interoperability.
Our platform leverages modern healthcare standards, including HL7 FHIR and SMART on FHIR, to help healthcare organizations preserve and access historical clinical information while supporting future interoperability initiatives.
Incident Response
BoltEHR maintains incident response procedures designed to address security events in a timely and coordinated manner.
Our incident response activities include:
Event identification
Investigation and assessment
Containment and remediation
Communication and notification processes
Post-incident review and improvement
Security incidents are managed according to established operational procedures.
Business Continuity
Healthcare organizations require reliable access to clinical information.
BoltEHR maintains processes designed to support:
Service availability
Data durability
Backup and recovery
Operational resilience
Platform continuity
These practices help support the long-term preservation and accessibility of archived healthcare data.
Trust Center
Additional information regarding our security and compliance program is available through the BoltEHR Trust Center.
The Trust Center provides access to security documentation, compliance information, and trust resources for customers, partners, and prospective organizations.
Visit our Trust Center to learn more about BoltEHR's security and compliance program.
Contact Security
Questions regarding security, compliance, privacy, or responsible disclosure may be directed to: